Respect of Right to Privacy
QNB respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.
Collection and Use of Personal Information
The collection of personal information online is designed to protect access to your personal accounts and to assist the Bank in providing you with the products and services you want and need. All personal information collected and stored by the Bank is used for specific business purposes-to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the Bank better understand your financial needs in order to design or improve our products and services.
Employing stringent security measures in the collection of your personal information, all QNB-Online account applications are submitted to the Bank's secure administration site through an encrypted direct line to the Bank. Once received by the Bank, only approved personnel may open and process the application. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee(s) has accessed and in any way modified-for example, updated or added to-your personal information.
Maintenance of Accurate Information
It is in the best interest of both you and the Bank to maintain accurate records concerning your personal information. For this reason, QNB allows you to update your personal information online, at anytime, through the submission of encrypted email requests sent to the Bank's secure administration site. Notifications are immediately sent to approved Bank personnel alerting them to the receipt of your request. This procedure allows QNB to update your personal information within a timely manner.
Notification of Unauthorized Access or Transfers
CONTACT US AT ONCE if you believe your password has been lost, stolen, used without your authorization, or otherwise compromised, or if someone has transferred or may transfer money from your accounts without your permission. An immediate telephone call to us is the best way to reduce any possible losses. The telephone number you should call to report an unauthorized transaction or lost or stolen password is 215-538-5600 x5671.
Limited Employee Access to Personal Information
QNB limits employee access to your personal information to only those Bank administrators with a business reason for knowing such information. QNB also educates all employees about the importance of confidentiality and customer privacy. In addition, individual user names and passwords are used by approved Bank personnel to access your personal information online, providing audit trails to further safeguard the privacy of your personal information.
Third-Party Disclosure Restrictions
QNB follows strict privacy procedures in regard to protecting your personal information. In addition, the Bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline.
Disclosure of Privacy Policies
Use of Web Site
Our Web Site contains information, names, images, graphics, logos, documents and other contents for the use and information of QNB customers or potential customers and other visitors to our Web Site. The contents may not be copied (other than a copy for personal use), modified, distributed, transmitted, displayed, performed, reproduced, transferred, resold or republished without the prior written consent of QNB, which it may withhold in its sole discretion.
Transmissions to and from this Web Site
Except when utilizing the forms within our Web Site or when expressly indicated as being secure, transmissions to and from this Web Site or directed to QNB, including e-mails, are not sent in a secure form and can be intercepted by third parties and may not be immediately received by the appropriate business unit at QNB. Please do not use E-mail other than the forms within our Web Site to send us communications which contain confidential information, which we require to be in writing, or which need our immediate attention. Please call 215-538-5600 or 1-800-491-9070, visit any of our branch locations, or write to us at QNB, PO Box 9005 Quakertown, PA 18951-9005, to communicate confidential information.
Any transmission to this Web Site, including e-mails, will be deemed and remain the property of QNB. QNB may use and provide information contained in any such transmission (including suggestions) to any of its affiliates for any purpose whatsoever and as deemed appropriate by QNB. Users should be aware that linked sites as described on the Home Page, may utilize privacy policies which differ from ours. QNB is not responsible for such policies and expressly disclaims any and all liability related to such policies.
Except where otherwise specifically noted or as noted below, all contents of this Web Site, including the graphics, logos, written content and overall design, are the sole and exclusive properties of QNB. The posting of the contents of this Web Site neither constitutes a waiver of any of QNB's proprietary rights or any other party's proprietary rights, including but not limited to, copyrights, trademarks, service marks, patents and other property, nor a transfer by implication, estoppels or otherwise of any such rights or of any license to the Web Site user or to any third party.
IN NO EVENT WILL QNB OR ITS SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, CONTRACTORS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS OR EMPLOYEES BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER UNDER A CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, ARISING IN CONNECTION WITH ANY PARTY'S USE OF OUR WEB SITE OR A LINKED SITE, ANY FAILURE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY, COMPUTER VIRUS, LINE SYSTEM FAILURE OR LOSS OF DATA; ANY LOSS OF USE RELATED TO OUR WEB SITE OR A LINKED SITE; ANY WEB SITE OPERATED BY ANY THIRD PARTY; OR ANY CONTENTS OF THIS WEB SITE OR ANY LINKED SITE, EVEN IF QNB IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.