Banking Positions
Join the hometown banking team that is committed to serving the needs of the community.
FT and PT - Financial Services Representative
GENERAL DUTIES AND RESPONSIBILITIES:
1. Models Q2 sales and service programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
4. Performs paying and receiving Financial Service Representative functions accurately balances cash drawer at the end of the day. Ability to settle vault and office as needed.
5. Opens, closes, and services every type of deposit product at any branch location.
6. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
7. Must be proficient in all aspects of the role of Financial Service Representative.
8. Able to relate to other people beyond giving and receiving instructions.
9. Attend QNB General Product Knowledge workshops.
10. Must have strong QNB product knowledge and actively champion QNB Sales and Service, referral and product campaigns.
11. Assumes additional job-related duties as requested.
REQUIRED TRAINING, EXPERIENCE AND EDUCATION:
1. Successful experience working with customers and co-workers.
2. Must complete basic FSR training and new accounts training within the first 6 months of employment.
3. Must complete FSR requirement within 12 months of hire (current QNB employee by Dec. 31, 2010).Must be able to lift and maneuver 25-30 pound coin bags.
4. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
5. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
7. Must successfully complete Principles of Banking within the first year of employment (grade of C or higher).
8. Must fulfill re-certification requirements for FSR annually
DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:
1. Operate on-line FSR/teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, Excel).
2. Previous or current bank experience.
E:mail your resume to hr@qnb.com
*All resumes must be in Word or pdf format only
Applications are available at our Towne Bank Center,
320 W Broad St., Quakertown, PA
Or Send resume or qualifications to:
Attn: Human Resources Department
QNB
P.O. Box 9005
Quakertown PA 18951-9005
Telephone 215.538.5600 or 1.800.491.9070
Please check back soon, as this page is updated frequently.
** We are an Equal Opportunity / Affirmative Action Employer **
M/F/D/V
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