Banking Positions
Join the hometown banking team that is committed to serving the needs of the community.
Compliance Officer
The Compliance Officer oversees the QNB Bank Compliance Program, functioning with independence and objectivity to review and evaluate compliance issues/concerns within the organization. The position ensures that the Board of Directors, management and employees are in compliance with the rules and regulations of regulatory agencies, and that company policies and procedures are being followed. The Compliance Officer of QNB is also the designated Privacy Officer and CRA Officer and Chairman of the Compliance Committee and Fair Lending Committee.
GENERAL DUTIES AND RESPONSIBILITIES:
1. Develops, initiates, maintains, and revises policies and procedures for the general operation of QNB Bank’s Compliance Program and its related activities to prevent illegal, unethical, or improper conduct. Provides these policies to the compliance committee, appropriate department management, and ultimately the Board of Directors as required for approval.
2. Maintains a current knowledge of applicable laws, regulations and banking issues. Monitors legislative and regulatory developments for the bank and reports important compliance developments. Evaluates changes in industry practices and legal/regulatory requirements to ensure timely and appropriate action is taken.
3. Coordinates an annual compliance monitoring and testing program to aid in the self-identification of compliance issues. Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. Manages tracking of compliance deficiencies. Maintains issues tracking logs and remediation reports. Provides these reports to management as directed to keep the Audit Committee of the Board and senior management informed of the effects and progress of compliance efforts
4. Works with the Human Resources Department, Security, Lending, Retail Lending and Deposit Operations as appropriate to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees, managers, and Board of Directors.
5. Serves as a primary compliance resource for all personnel within the bank. Works closely with department management to evaluate associated risk with implementation of product, process, or system changes.
6. Assists with regulatory exams by retrieving pertinent information and representing the line of business when explaining positions.
7. Chairs the Compliance Committee and prepares agendas with appropriate discussion topics. Chairs the Fair Lending Committee and prepares appropriate analysis and reporting for the committee.
8. Attends CLCDC meetings as a representative of the bank—exploring ways through this committee or others opportunities for the bank in support of our Community Reinvestment Act compliance.
9. Maintains a log of customer complaints and reports in accordance with the Bank’s Public File. Assures that the bank appropriately responds to formal complaints and that complaints are appropriately elevated to management if any impropriety is asserted.
REQUIRED TRAINING, EXPERIENCE AND EDUCATION:
• A Bachelor's degree in Business Administration or related discipline.
• Significant knowledge of Patriot Act, BSA, AML, and OFAC; lending compliance; operational compliance; and SOX 404 compliance
• Minimum five years experience in financial institution compliance,
• Ability to effectively write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers
• Previous management experience.
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DESIRABLE EDUCATION AND EXPERIENCE:
• Compliance Management Certification (i.e. CRCM).
• Previous experience in bank operations.
• Graduate Degree in Business Administration.
FT and PT - Financial Services Representative
GENERAL DUTIES AND RESPONSIBILITIES:
1. Models Q2 sales and service programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
4. Performs paying and receiving Financial Service Representative functions accurately balances cash drawer at the end of the day. Ability to settle vault and office as needed.
5. Opens, closes, and services every type of deposit product at any branch location.
6. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
7. Must be proficient in all aspects of the role of Financial Service Representative.
8. Able to relate to other people beyond giving and receiving instructions.
9. Attend QNB General Product Knowledge workshops.
10. Must have strong QNB product knowledge and actively champion QNB Sales and Service, referral and product campaigns.
11. Assumes additional job-related duties as requested.
REQUIRED TRAINING, EXPERIENCE AND EDUCATION:
1. Successful experience working with customers and co-workers.
2. Must complete basic FSR training and new accounts training within the first 6 months of employment.
3. Must complete FSR requirement within 12 months of hire (current QNB employee by Dec. 31, 2010).Must be able to lift and maneuver 25-30 pound coin bags.
4. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
5. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
7. Must successfully complete Principles of Banking within the first year of employment (grade of C or higher).
8. Must fulfill re-certification requirements for FSR annually
DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:
1. Operate on-line FSR/teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, Excel).
2. Previous or current bank experience.
E:mail your resume to hr@qnb.com
*All resumes must be in Word or pdf format only
Applications are available at our Towne Bank Center,
320 W Broad St., Quakertown, PA
Or Send resume or qualifications to:
Attn: Human Resources Department
QNB
P.O. Box 9005
Quakertown PA 18951-9005
Telephone 215.538.5600 or 1.800.491.9070
Please check back soon, as this page is updated frequently.
** We are an Equal Opportunity / Affirmative Action Employer **
M/F/D/V
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