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Why QNB FS
 

Q1:What is QNB FS (QNB Financial Services) and what are its offerings?

A1: QNB FS is a wholly-owned subsidiary of QNB that is committed to providing a best-in-class brokerage service in terms of trading and research.
 
 

Q2: What markets can I trade at QNB FS?

A2: You can trade at Qatar Exchange (QE), In addition, you can trade at US and European markets.
 

Q3: What channels are available for trading?

A3: Trades can be placed:

  • online at www.QNBFS.com
  • by contacting our trading desk at (+974) 4476 6666
  • by visiting the QNB FS Head Office located at Street No. 230 C-Ring road, Al Hilal Area
     
     

Q4: Who can apply for a QNB FS account?

A4: All Qatari citizens, permanent residents of Qatar, non-resident individuals, Qatari institutions, foreign institutions in Qatar, and foreign institutions overseas.
 

Q5: How do I open a QNB FS account?

A5: To open a QNB FS Brokerage account
visit us at the QNB FS Head Office located at Street No. 230 C-Ring road, Al Hilal Area 

Q6: Can I apply for a QNB FS account if I have a trading account with another brokerage firm?

A6: Yes. You can open a trading account with QNB FS even if you have trading accounts with other brokerage firms.
 

Q7: How do I add a new market to my existing QNB FS account?

A7: To apply for an account in a new market, please visit our head office located in Street No. 230 C-Ring road, Al Hilal Area 

Q8: How will I know if my application has been successful and an account has been opened?

A8: An SMS and email will be sent to you once your brokerage account is activated.
 

Q9: If I decide to close my account without having made any transactions, will I get all my money back?

A9: Yes. You will receive your remaining cash balance.

 

ACCOUNT OPERATIONS

Q10: How can I fund my investment account?

A10: You can use the QNB internet banking service eazyinternet to transfer from your core banking account to your investment account. Funds will be available for any purchase transaction immediately upon transfer or through any of QNB branches in Qatar.
 

Q12: How do I access funds in my investment account?

A12: You cannot withdraw cash from the investment account directly as you need to transfer your funds from the investment to your core bank account to be able to withdraw the amount from any QNB branch (locally and overseas) or at any QNB ATM. Funds withdrawn from QNB branches abroad will be in the respective local currency.
 

Q13: Where do I check the funds available for trading?

A13: To check available funds for trading, simply login to www.qnbfs.com or call our customer services team on (+974) 44766666.
 

Q14: What happens if I have insufficient funds to pay for shares purchased?

A14: Please note that your trades are fully funded. The total value of your buy order, including charges, will be earmarked in your investment account at the point of order entry. You will not be able to trade if there are insufficient funds in your investment account.
 
 

TRADING

Q15: Can I place my orders with QNB FS anytime during the day?

A15: You can place your orders within the official trading hours of each respective market. Orders can be placed either online or by calling (+974) 4476 6666 between 9:00 a.m. and 1:15 p.m. (Qatar time) during our working days (Sunday to Thursday). Orders that are placed after the closing of a market will be placed in a queue for the next trading day.
 

Q16: What are the trading hours of the different markets?

A16: QE trading hours (Sunday to Thursday)
Pre-Open: 9:00 a.m. - 9:30 a.m. (Qatar Time)Trading Session: 9:30 a.m. - 1:00 p.m. (Qatar Time) Pre – Closing: 1:00 p.m. – 1:10 p.m.(Qatar Time) Last Trading: 1:10 p.m.-1:15 p.m. (Qatar Time)

 

US Markets Desk

Working Hours: 04:00 p.m. to 11:00 p.m. (Qatar Time) summer time
Working Hours: 05:00 p.m. to 12:00 a.m. (Qatar Time) winter time
 

Q17: Are the stock prices real time quotes?

A17: Yes. QNB FS real-time price feeds ensure that you get up-to-date stock quotes.
 

Q19: Can I trade shares that I purchased through other brokerage firms?

A19: No. You are required to transfer your share holdings to QNB FS before you can start trading.

 

TRANSFER OF SECURITIES

Q20: How long does it take to transfer shares from another brokerage firm to QNB FS?

A20: It varies from market-to-market and firm-to-firm.QNB FS will make every effort to speed up the process.
 

Q21: If I decide to close my QNB FS account, how can I transfer my portfolio holdings out? 

A21: To transfer securities out of QNB FS:
- For the local market, you will need to call QNB FS call centre and your holdings will be transferred to the Central Depository orآآ visit QNB FS Head Office.

 

SETTLEMENT

Q22: When is the settlement due date for Trades?

A22: For Buy orders, amounts earmarked on Trade date will be debited from the investment account on T+0.
For Sell Orders, the proceeds will be credited to your investment account on the settlement date of the respective market.

 

Q23: What is the settlement currency for my Buy Trades?

A23: Settlement will be in Qatari Riyals for local trades and in the local currencies of the other respective markets for global trades.

 

CORPORATE ACTIONS

Q24: How will I be informed about any corporate action such as dividends, bonus shares, and share splits?

A24: For the US and International Markets, dividends and bonus shares will be shown on your daily activity and your online brokerage statement.آآ These transactions are automatically updated after adjustments are made. Updates will be reflected in your securities account when you login. Your monthly statement will also indicate the payout.

For QE you will receive all corporate action notifications directly from the Central Depository (CDP) or your custodian if you have a custody service agreement with QNB or any other custodian.

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