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Frequently Asked Questions

 1) Will my existing account number change?

No. Your existing account number will continue to remain the same, however there will be new prefixes or suffixes introduced to your existing account number in order to convert it into International Bank Account Number (IBAN) format.  With this change your IBAN number will be globally unique.

 2) What is IBAN and how does it help?

The IBAN has been introduced to standardize the identification of bank accounts. It is essential to understand the following points regarding IBAN:

  • The IBAN is not a new account number.
  • Existing account numbers will be replaced with additional prefix and calculated checksum characters will appear in front of existing bank account numbers.
  • The original bank account number, plus the additional characters, will be known as the IBAN.
  •  Implementing the IBAN system will help improve the quality of information exchanged between banks both within in Qatar and internationally.
  • Its reliability and accuracy will reduce error and delays.
     

The main benefit is that IBAN should provide you with quicker processing of your funds transfer. Since banks are required to check the accuracy of the IBAN at the point of initiating a fund transfer, it can only make the funds transfer which carry the correct IBAN.

 3) Is IBAN being implemented by all Banks in the Qatar?

The Qatar Central Bank (QCB), has ruled to introduce IBAN, and have instructed all banks in Qatar to implement IBAN. You can start using IBAN for your funds transfers from 01 January 2014, as per QCB directives.

IBAN have to be used for the below payments:

  • Fund transfer within Qatar, ie domestic transfer, book transfer within QNB accounts in Qatar
  • Fund transfer to an account in a country that has adopted IBAN
  • Receiving a fund transfer from an account in Qatar
  • Receiving a fund transfer from an account in a country that has adopted IBAN
  • Receiving a fund transfer from an account in a country that has NOT adopted IBAN 
     

4) Where do I get my IBAN for my QNB accounts?

You can check your new IBAN on your eStatements and Internet Banking. Also you can generate your IBAN using the IBAN convertor tool available on QNB Website (www.qnb.com/IBAN)

Further information is also provided through our website www.qnb.com. You can also obtain information by contacting your branch or contacting QNB Customer Care Centre on 44407777.

The below is an example of how the new IBAN Account Number will look like:

Current Bank Account Number

 

New IBAN Account Number

 

XXXXXXXXXXXXX

 

QAXX QNBA 0000 XXXX XXXX XXXX XXXX X

 

1234 123456 123

 

QAXX QNBA 0000 0000 1234 1234 5612 3

 

Where (the Geography)

  •  QA indicates Qatar (all account in Qatar will start with QA)
  • XX indicates the check digit which will be different to each IBAN
  • QNBA is the bank code (example for QNB); each bank has a unique code of 4 letters
  • The following digits are the rest of the account number

5) Can QNB help me to obtain the IBAN for accounts number with another Bank?

QNB is unable to provide IBAN for accounts held with another bank and advises you to approach the respective bank for assistance. 

6) What happens if I don't quote the IBAN of the beneficiary while initiating a payment?

In case the IBAN is not used from 1st January 2014 onwards, payments will be processed without any delays or additional charges until 1st April 2014 as per Central Bank's grace period of 4 months following which the processing of both inward and outward payments in your account will be rejected or may be delayed with additional processing charges as may be prescribed by Central Bank from time to time. 

7) What happens if the IBAN is not quoted when receiving payments?

The Bank will not reject the payments received until 31st April 2014 with a valid account number. However, at the end of the grace period i.e. 31st April 2014, these payments will be rejected / delayed and may be subject to additional charges. 

8) Do my overseas remitters need to quote my IBAN?

Yes, you should request your remitter to make fund transfers to your IBAN account number.

9) Do we need to quote IBAN for inter-account transfers (payments within QNB)?

Where both the debit and credit accounts are with QNB, you need to provide the IBAN number.  

10) Currently, I use electronic delivery channels (i.e, Internet Banking, Mobile Banking,  etc); do I need the IBAN when initiating electronic payments to Qatar banks?

Yes, please ensure that you provide a valid IBAN at the time of initiating the payment instruction to ensure that your beneficiary gets the credit on time. 

11) I receive monthly payments into my account from my creditors/employers; what instructions do I need to give them?

Please provide your IBAN to your creditors/employer, to ensure timely receipt of funds into your account. 

12) Is there any service charge if we fail to provide IBAN at the time of making payment requests? Will there be any charge should the remitter fail to incorporate my IBAN at the time of making payments?

For the time being, there will not be any additional charges, other than normal transaction processing fee. QNB will communicate the tariff changes to you, if applicable. 

13) I want to send funds outside Qatar, however the beneficiary is not aware of his IBAN, what should I do?

IBAN is being launched in Qatar. If you are sending funds to a country where IBAN is not implemented then you are not required to quote IBAN number of the beneficiary. Additionally it is the responsibility of the beneficiary to communicate IBAN to you.

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