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QNB Mobile Banking

 

Through QNB Mobile Banking, you can conveniently access your accounts, credit card balances, make transfers, view your transaction history, locate ATMs and branches, and more, free of charge.

 

The service is available on: 

 

·         iPhones

·         Android smartphones

·         iPads 

·         Android Tablets

 

Eligibility

 

All Retail customers who have an active QNB debit or credit card. New customers can easily register in a QNB branch. Existing customers can use the same username and password as in QNB Internet Banking.

 

Features & benefits

 

·         QNB Global Account View and transaction history details

·         Transfers (to QNB accounts, other accounts)

·         Manage beneficiaries for transfers

·         Application for QNB products

·         QNB Chat

·         ATM and branch locator

·         Password change

·         Contact QNB

·         QNB news

·         Multi language support: Arabic, English and French

 

How to download the QNB Mobile Banking app?

 

iPhone and iPad devices

 

Navigate to the App Store on your iPhone/iPad and enter any of the following keywords to search for the QNB Mobile Banking application:

 

·         QNB

·         Qatar National Bank

·         QNB Mobile

 

Download the iPhone version from here
Download the iPad version from 
here

Android smartphones and tablets

Navigate to Google Play on your Android phone/tablets and search for any of the following keywords to search for QNB Mobile Banking:

 

·         QNB

·         QNB Mobile Banking

 

Download the Android Smartphone version from here

Download the Android Tablet version from here

 

Important information

 

Changing the App language

 

QNB Mobile Banking supports three languages: English, Arabic and French. You can easily change the language on the home screen by selecting “General Settings” and  then the desired language from the “Language” sub menu.

 

Changing the default QNB country

 

If you have multiple accounts in different countries with QNB (e.g. Qatar, France etc.):

 

·         You  can change your default country on the home screen by selecting “General Settings”, then the desired unit from the “Country” sub-menu (example: if you have QNB accounts in France and Qatar, you can change your default country from Qatar to France)

·         You can change the country where you desire to login occasionally on the login screen under the “Select Your Country” drop down menu, then login to the particular country (example: login to France instead of Qatar when your default country is Qatar)

·         You can view all your accounts, no matter which country you have logged in (Global Account Access)

 

Logout from the App 

 

For your own safety, once you successfully logged in to the application with your user name and password, don’t forget to log out. The “Logout” button is located in the navigation menu on the bottom of the screen on smartphones and on the top right corner on tablets, otherwise the application will automatically log out after 1 minute.

 

Step back to the previous screen

 

If you want to step back on smartphones just swipe from “left to right”, or on tablets use the “back” button which is placed on the left corner.

 

Closing information popups

 

If you want close an information popup, simply click outside of it or click to “Ok” and it will be closed accordingly.

 

Scrolling of the screens

 

In some cases, if there is not enough space on a screen for the content (e.g. forms, menus)  you can scroll either the whole screen or the particular part (e.g. menus) to see all the content.

 

Help and further inquiries 

 

Customers who may encounter any issues or have further inquiries can contact us on toll free number 0800945944 (inside France) or on (+33) 1 8564 6800 (outside France) .

 

 

 

 

 

 

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