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QNB Mobile Banking

Where ever you are with QNB Mobile Banking you can conveniently access your global accounts, credit card balances, transfers, Life Rewards account, apply for a loan or credit card, bill payments, transactions history, ATM/Branch/Life Rewards locator and more for free of charge.

The service is available on iPhone-s, Android smartphones, iPad-s, Android Tablets, Tablet Kiosks in QNB Branch network.

Eligibility

All Retail Customers who have an active QNB Debit or Credit Card. New customers can easily register via the Application, existing customers can use the same Username and Password as in QNB Internet Banking or the earlier version of Mobile Banking.

Features & benefits

Newly released features and benefits:

  • Cash@Speed (you can now take instant cash advance)
  • Branch Appointment Booking (you can now take a ticket or book a future appointment for QNB Branches)
  • Displaying Branch Queue and Waiting Time
  • Displaying Payment Fees
  • Qatar Airways online redemption from Life Rewards loyalty points
  • Direct Transfers to India (if you transfer from Qatari Riyal to Indian Rupee the payments will be processed instantly)

Along with all the previously available services:

  • Self-Registration for QNB Mobile and Internet Banking
  • Device Registration (if you register your device with one time SMS PIN, for further logins SMS PIN will not be required)
  • Fingerprint Biometric Authentication (now you can use your fingerprint to login more conveniently)
  • QNB Global Accounts view, and transaction history details
  • Cards (including Pay Card and Utility payments from Cards, Deactivate Card)
  • View Loans details
  • Transfers (within QNB accounts, Other Accounts)
  • Western Union payments
  • Mobile Cash via QNB Mobile Banking (you can send money to any Ooredoo and Vodafone customers who can withdraw the amount instantly at any QNB ATM)
  • Track Transfers (including Fund Transfers, Western Union, Mobile Cash and Remote Cheque Deposit)
  • Track Payments (including Kahramaa, Ooredoo, Vodafone, Qatar Cool)
  • Manage Beneficiaries (Transfers, Western Union)
  • Utility payments (Ooredoo, Kahramaa, Vodafone, Qatar Cool)
  • Request for Cheque books
  • Life Rewards (including points redemption, and partner locator)
  • Application for QNB Products
  • QNB Chat
  • ATM and Branch locator and route planner (now you can even choose Google Maps or Apple Maps to plan your route to a location and use your camera by clicking the "eye" icon to switch to Augmented Reality view)
  • Get Appointment with QNB
  • Interest and Forex rates
  • Password Change
  • Forgot Username
  • Forgot Password
  • Change Username
  • Change Hint Question
  • Multi Language support: Arabic, English and French
  • Contact with QNB
  • QNB Promotion offers
  • Rate the App in the App store
  • When you press the QNB Mobile App icon you have more options to access ("3D touch" support up to iPhone 6S)

How to download QNB Mobile Banking?

iPhone and iPad devices

Navigate to the App Store on your iPhone/iPad and enter any of the following keywords to search for the Mobile Banking application:

  • QNB
  • Qatar National Bank
  • QNB Mobile

Download the iPhone version from here
Download the iPad version from here

Android smartphones and tablets

Navigate to Google Play on your Android phone/tablets and search for any of the following keywords to search for QNB Mobile Banking:

  • QNB
  • QNB Mobile Banking

Download the Android Smartphone version from here
Download the Android Tablet version from here

Important information

Changing the App language

QNB Mobile Banking supports three languages: English, Arabic and French. You can easily change the language on the home screen by selecting “General Settings” and then the desired language from the “Language” sub menu.

Changing the default QNB country

If you have multiple accounts in different countries with QNB (eg.: Qatar, Kuwait etc.):

  • You can change your default country on the home screen by selecting “General Settings”, then the desired unit from the “Country” sub-menu (example: if you have QNB accounts in Kuwait and Qatar, you can change your default country from Qatar to Kuwait to use)
  • You can change the country where you desired to login occasionally on the login screen under “Select your country” drop down menu, then login to the particular country (example: login to Kuwait instead of Qatar, when your default country is Qatar)
  • You can view all your accounts, no matter which country you have logged in (Global Account Access)

Daily transaction limits through QNB Mobile Banking

Transaction Type Max. number of transactions per day Total max. transaction amount volume (QAR) per day
Fund Transfer Within Own Accounts 20 999,999
Fund Transfer To Another Bank 20 180,000
Western Union 10 15,000
Mobile Cash via QNB Mobile Banking 5 1,000
Ooredoo Bill Payment 5 5,000
Ooredoo Hala Topup 5 1,000
Ooredoo Dawli 5 1,000
Ooredoo O-card 5 1,000
Vodafone Bill Payment 5 5,000
Vodafone Topup 5 1,000
Kahramaa Bill Payment 5 5,000
Qatar Cool  Bill Payment 5 5,000

Logout from the App

For your own safety, once you successfully logged in to the Application with your User name and Password, don’t forget to log out. The “Logout” button is located in the App navigation menu on the bottom of the screen on smartphones and on the right corner on tablets, otherwise the application will automatically logout after 3 minute.

Step back to the previous screen

If you want to step back on smartphones just swipe from “left to right”, or on tablets use the “back” button which is placed on the left corner.

Closing information popups

If you want close an information popup just simply click outside of it or click to “Ok” and will be closed accordingly.

Scrolling of the screens

In some cases if there are not enough space on a screen for the content (eg.: forms, menus) to see all the contents you can scroll either the whole screen or the particular part (eg.: menu).

Help and further inquiries

Customers who may encounter any issues or have further inquiries can contact our Customer Care Center on 44407777.

 

 

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