Eligibility and Availability
- QNB customers only
- Have a valid and active Qatar Identification (QID) card with chip
- Apply and register for the first time at any QNB branch
- Biometric Eye scan equipped at the below QNB ATMs:
- City Center Mall Branch
- Villaggio Mall Branch
- The Mall Branch
- Lagoona Mall Branch
- Land Mark Mall Branch
- Mall of Qatar Branch
- Doha Festival City Mall Branch
- QNB Head Office
- QNB Al Mathaf Office
- Bin Omran Branch
- Al Rayyan Branch
- Salwa Road Ain Khalid Branch
- Al Wakra Branch
- Umm Al Doom Branch
- Al Khartiyat Branch
- Al Sadd Sport Club Branch
- Dukhan Branch
Frequently Asked Questions
- Tap anywhere on the screen to access the card-less menu on Touch Screen Enabled ATMs. Simply press the “Enter” key on other ATMs
- Select IRIS Eye scan
- Perform Eye scan via the eye scanner on the ATM
- Select your cards to access the respective card menu (debit or credit)
- Perform your ATM transaction in the same way you use your card
You did not scan your eyes correctly.
You did not register for the service.
Either your QID is not Chip Enabled, does not have valid biometric information, or the biometric function on it is not activated. Please go to the Immigration Department to obtain a Chip Enabled QID or update your existing QID with biometric information.
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