Customer Business Continuity Guidance
QNB Oman has detailed business continuity plans and procedures to ensure the safety and security of its customers and staff during a crisis or emergency.
During a fire or other life threatening evacuation:
Do not panic and stay calm.
Be aware of the location of your nearest fire extinguishers.
Follow security instructions provided by Safety and Security Staff or fire wardens.
Help other staff, if possible and needed.
Do not provide first aid/CPR unless you know it.
Back Up Site
A back up site for our Main Branch Office has been identified and in the event of an emergency or disaster our staff may be relocated to this location the details of which will be made available as and when required.
Emergency Contact Numbers
In the event of an emergency or disaster please contact:
|Contact Branch and/or Person||Contact No.|
|Oman Main Office Branch||+968 24 725 555|
|QNB Customer Care Call Centre (Qatar)||(+974) 4440 7777|
|IT/BCP Coordinator: Mr. Ahmed A Fakhro||+968 96222288|
|COO: Mr. Saleh Thabit Al Awaidy||+968 96000055|
Branch Back-up Plan
If any of the branches are damaged, the table below shows the alternative branch to which the staff and customers will move. Notice will be placed on the branch and other communication will be made to customers to use alternative branches. Customers are always welcome in any of our branches.
|#||Name of branch/office||Telephone & Fax||Location/Area||Alternative location|
|Phone Numbers : +968 24 725 555
Fax Number : +968 24 779 233
|Building No: 1540,
Sultanate of Oman
|2||Qurum||+968 24 72 54 00||PO Box: 4050, PC 112 Ruwi Building No.5909, Plot No.139/142, Block No.206, Way No.664 Qurum||Muscat Branch|
|3||Nizwa||+968 24 72 54 30||PO BOX: 1500, PC 611 Nizwa Block No.48 NE, Firq main Road, Nizwa||Muscat Branch|
|4||Sohar||+968 24 72 54 15||PO BOX: 1020, PC 311 Sohar Plot No.RM/285/2005, Al Waqaiba Street, Al Waqaiba, Sohar||Barka / Muscat Branch|
|5||Barka||+968 26 86 26 20 / 24 725445||PO BOX: 4050, PC 112 Ruwi Physical Add: Plot No. Plot No. 017 at Al Sumhan Barka.||Muscat Branch|
|6||Baushar||+968 24 62 59 78||Ruwi Physical Add: Plot No.27, Block No.261, Street No.51, Building No.281. Baushar||Muscat Branch|