Mobile Banking

Through QNB Mobile Banking, you can conveniently access your accounts, credit card balances, transfers, apply for a loan or credit card, view your transaction history, use the ATM and Branch locator and more, free of charge.

 

The service is available on: 

  • iPhones (QNB Mobile)

  • Android Smartphones (QNB Mobile)

  • iPads  (QNB Mobile for iPad)

  • Android Tablets (QNB Mobile for Tablets)

Eligibility

Customers with an active QNB debit or credit card. New customers can register at any QNB branch. Existing customers can use their QNB Internet Banking username and password.

Features

  • QNB Global Account View and transaction history details
  • Cards (including Pay Card)
  • View loan details
  • Transfers within QNB and other accounts
  • Manage beneficiaries for transfers
  • Chequebook requests
  • Application for QNB products
  • QNB Chat
  • ATM and Branch Locator
  • Interest and Forex rates
  • Option to change password
  • Contact QNB
  • View QNB news
  • Multi-language support: Arabic, English and French

How to download the QNB Mobile Banking app?

 

iPhone and iPad devices

Go to the App Store on your iPhone/iPad and enter any of the following keywords to search for the QNB Mobile Banking application:

 

  • QNB

  • Qatar National Bank

  • QNB Mobile

 

Download the iPhone version here
Download the iPad version here

 

Android Smartphones and Tablets

Go to Google Play on your Android phone/tablet and enter any of the following keywords to search for the QNB Mobile Banking application:

 

  • QNB

  • QNB Mobile Banking

 

Download the Android Smartphone version here

Download the Android Tablet version here

Frequently asked questions

Changing the App Language

QNB Mobile Banking supports three languages: English, Arabic and French. You can easily change the language on the home screen by selecting “General Settings” and choosing the desired language from the “Language” sub-menu.

 

Changing the Default QNB Country

If you have multiple QNB accounts in different countries (e.g. Qatar, Kuwait):

  • You  can change your default country on the home screen by selecting “General Settings”, then the desired country in the sub-menu, example: if you have accounts in Kuwait and Qatar, you can change your default country from Qatar to Kuwait

  • You can change the country where you prefer to login from on the login screen under the “Select Your Country” drop-down menu, then log in to the particular country. Example: log in to Kuwait when your default country is Qatar

  • You can view all your accounts, no matter which country you have logged in from (Global Account Access)

Logout from the App 

For your own safety, once you successfully logged in to the application with your user name and password, don’t forget to log out. The “Logout” button is located in the navigation menu on the bottom of the screen on smartphones and on the top right corner on tablets, otherwise the application will automatically log out after 1 minute.

 

Step Back to the Previous Screen

If you want to step back on smartphones just swipe from left to right, or on tablets use the “back” button on the left corner.

 

Closing Information Popups

If you want close a pop-up, simply click outside of it or click “Ok”.

 

Scrolling

Sometimes, if there’s not enough space on a screen for the content (e.g. forms, menus), you can scroll either the whole screen or the particular part (e.g. menus) to see all content.

 

Help and further inquiries 

Customers who encounter issues or have further inquiries can contact our Customer Care Centre on (+965) 2226 7000.

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