How can I earn points?
Customers will be able to earn Life Rewards Points from getting and using various retail banking products and channels.
How will I be notified that I have earned points?
You can check your latest point balance and individual point transactions by logging into your QNB Internet Banking account. You will also receive a monthly eStatement, showing each transaction which earned you points in the past month. You can check your point balance at any time by sending the following SMS: “liferewards” to 92777 from your mobile number registered with QNB.
Will I earn points on both my credit and debit cards?
You will earn points for any international spending on your Life Rewards debit cards and any domestic or international spending on your Life Rewards credit cards; however, the earning is much faster on credit cards. You can earn up to 5 times more points when you pay with your credit card than with your debit card.
What are the earning rules for debit cards?
You will earn points for any international purchase transaction on your debit card.
What are the earning rules for credit cards?
You will earn points for any purchase transaction with your credit card, either domestically or internationally.
How long after I make a purchase will I see my Life Rewards points in my balance?
Typically, points for eligible new purchases will be shown in your available balance within 1-3 working days; however, in selective cases, it may take longer to process the transaction.
The points earned from other channels, besides from purchases transactions, will be shown in your balance in the first weeks of the following month, before the 15th of that month.
Do I earn the same points from credit card spending at any partner?
No. There are program partners that offer you extra points for every credit card purchase you make in their store or outlet. The amount of earned points differs for partners, so it pays for you to see where you can earn the most points. Please click here for more details.
Are there any conditions for earning points from the partners during promotions?
Yes. When partners run other promotions, they may decide to stop the partner’s contribution during the promotion period.
Will I also earn points while spending outside Qatar?
Yes. You will earn points for every successful purchase on your credit and debit cards anywhere in the world. Points can be redeemed at our participating partner outlets.
Can customers purchase QNB Life Rewards points?
No. QNB Life Rewards points cannot be purchased, they are only earned.
How do I find out about promotions?
Promotions will be communicated through the QNB website, newsletters, emails, and SMS. You will also hear about promotions through mass media channels, such as radio, newspapers, internet and outdoor advertisement.