Remote Cheque Deposit

Picture this, deposit a cheque with a tap of your phone.

So, you have a cheque you need to deposit into your account and want to avoid a trip to the bank. There’s an easy and convenient way to do that through the Mobile Banking app.

Who’s eligible for Remote Cheque Deposit?

 
If you’re a QNB First customer, just take a snap of your cheque and the app will do the rest. 

Benefits and Features

  • Deposit cheques into your own account via QNB Mobile Banking without visiting a branch.
  • Track the status of your Remote Cheque Deposit payments under the Transfers/Track Transfers/Cheques tab in QNB Mobile Banking
  • Cheque Issuer and Beneficiary will both receive SMS notifications on cheque status

How to use the Remote Cheque Deposit service through QNB Mobile Banking?

  • Login to QNB Mobile Banking and select Accounts/Cheque Deposit menu
  • Select your account to be credited and type the amount with a limit of QR 5000
  • Select the cheque date (back-dated cheques accepted up to 180 days back)
  • Take photos of both sides of the cheque with your mobile (making sure the cheque is signed on the front by the issuer and on the back by the beneficiary with a blue or black pen)
  • Review transaction details, Terms and Conditions, then submit or cancel the transaction
  • You can track the status of your payments under Transfers/Track Transfer/Cheques menu
  • In case payment is successful, it will be processed and an SMS will be sent to the cheque issuer and beneficiary. In case payment fails for any reason, an SMS will be sent to you to reprocess the payment in a branch by using the original cheque as a normal payment
  • After a successful Remote Cheque Deposit payment, make sure that you keep the original cheque for future references

Frequently Asked Questions

Can I deposit a cheque on any day, at any time?
Yes. Through QNB Mobile Banking under Accounts/Cheque Deposit menu.
 
Can I deposit non-QNB cheques?
No. Non-QNB cheques are not accepted by this service.
 
Can I deposit future-dated cheques?
No. Only present and back-dated cheques up to a maximum of 180 days are allowed.
 
Do I need to keep the original physical cheque after completing the transaction?
Yes. The beneficiary needs to keep the original cheque for reference in any dispute or claim process. 
 
My cheque deposit failed through QNB Mobile Banking?
If a Remote Cheque Deposit fails through QNB Mobile Banking, please visit the nearest branch to deposit the cheque.
 
Is there a daily transaction limit for the Remote Cheque Deposit service?
Yes. 5 transactions up to QR5000.
 
Which accounts can I select to deposit a cheque?
All accounts, except accounts with special conditions as well as joint, deal, dormant and  minor accounts, which are not eligible for this service. Cheque deposits relating to these accounts can be processed only at a branch.

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