Western Union

Benefits and Features

Western Union is the fastest and easiest way to send money to almost anywhere in the world. We have partnered with Western Union to provide you with money transfer solutions to beneficiaries via QNB’s Internet Banking and Mobile Banking channels and selected ATMs with the option to track your transaction.

 

How to Use

 

Registering a Beneficiary: Enter the full name as per the beneficiary’s identification document, which will be presented to the Western Union agent at the time of collection.
 
Activating Beneficiary: Activate beneficiary via the activation code sent to your mobile number.
 
Transfering: Select beneficiary name, country and enter the amount in order to transfer.
 
Receiving MTCN Code: After completing the transfer, QNB will send a Western Union Money Transfer Code (MTCN) to your registered mobile number to share with beneficiary, who in turn needs to give it to the Western Union agent along with proof of identity.
 

Please note that the displayed limits are applied by QNB. Further validations and limit rules might be applied by Western Union

 
 
 

Transaction Limit

Transactions

Rule

eChannels

Internet Banking

Mobile Banking

ATM

Maximum transaction per day

10

10

10

Maximum transaction per month

15

15

15

Maximum amount per transaction

10,000

10,000

10,000

Maximum amount per day

15,000

15,000

15,000

Frequently Asked Questions

Can I change the name of the beneficiary?
Yes. By calling our call center to modify and make corrections to beneficiary’s name if the money is not yet collected.
 
How can I check if the money has been sent?
You can track your transfer after completing the transfer on Internet and Mobile Banking.
 
How does the beneficiary collect the money?
The beneficiary needs to visit an agent location near them and provide them with the MTCN code and proof of identity.
 
How long does it take to send money?
Immediately after receiving the MTCN code the beneficiary can collect the money at any Western Union location in the selected country.
 
 
 
 

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