Overview

With every imaginable option to manage your accounts available, a single visit to QNB Internet Banking will make a trip to the bank a thing of the past.

Who’s eligible for 24/7 QNB Internet Banking?

If you’re new to QNB or an existing customer, registering and logging in is the easiest thing. New customers can just register and gain immediate access. QNB customers can use their debit and credit cards to register. Corporate and SME customers can refer to the Corporate Banking section.

Great. So you managed to register. Now here’s a list of your benefits.

View and manage your accounts anytime, anywhere
Fund transfers and Instant bills payment with our partners
Prepaid purchase with our local mobile operators
Online Life Rewards loyalty redemption
Safe and secure banking with multi-layer security

Fingertip Features

Account Management

Manage your accounts remotely with greater ease. View your account status, transaction history and up to date balance inquiry.

You can also:

Open a new eSaving Account.
Open new Fixed Deposit Account.
Download and manage e-Statements.
Request a Chequebook.

Credit Card Management

This feature allows you to easily manage and keep track of your credit cards.

You can also:

Make a card payment for outstanding balance
Pay bills using credit cards
Review card detailed transaction history
Instant deactivation of any card
Enable/Disable credit card for overseas in store purchases

Payment

Easily perform a wide range of fund and payment transfers to any beneficiary:

Fund transfer within own accounts, within other QNB customer accounts, and to non-QNB accounts.
Bill payment to a wide range of utility services and partners.
Mobile prepaid top-ups.
Western Union remittance.

There are transaction limits applicable for transfers

PayPal Service

This feature allows you create a PayPal account from QNB Internet Banking or perform a direct transfer to PayPal accounts.

Life Rewards Point Management

This feature lets you manage your Life Rewards points via transaction history, point transfers and redemption for bill payment, card payment and even point conversion with our partners (Qatar Airways, Ooredoo and Harrods).

How to use

Register now from the QNB Internet Banking login page by entering your debit or credit card number followed by your ATM PIN.
Fill in your username, password, email and secure image and submit.
Refer to our Internet Banking manual as a guide to the steps.

Transaction Limit

Transaction Type	# of transactions per day	Minimum amount per transaction	Total Volume per day (QAR)	# of transactions per month (QAR)	Total Volume per month (QAR)
Ooredoo Bill Payment	10	1	5,000	20	15,000
Ooredoo Hala Top-up	5	Subject to minimum Top-ups value	1,000	20	15,000
Vodafone Bill	10	1	5,000	20	15,000
Vodafone Top-up	5	Subject to minimum Top-ups value	1,000	20	15,000
Kahramaa	5	Subject to bill amount	20,000	20	20,000
Qatar Cool	5	Subject to bill amount	5,000	20	15,000

Transfer Limit

Transaction Type	# of transactions per day	Minimum amount per transaction(QAR)	Maximum amount per transaction (QAR)	Daily transaction limit (QAR)
Within Own Account	20	1	999,999	-
Within QNB	20	10	180,000	180,000
Local bank Transfer	20	200	180,000	180,000
International Transfer	20	200	180,000	180,000
Western Union Transfer	10 (per day) 15 (per month)	100	10,000	15,000
PayPal Top-Up	4	100	10,000	10,000
PayPal Send Money	4	100	10,000	10,000
AMEX Payment	5	100	30,000	30,000
Broker Account	20	25	9,999,999	-

SMS PIN Limit

Type of transaction	SMS PIN will be triggered if transaction amount is equivalent or higher
Local bank Transfer	> 5,000
International Transfer	> 5,000
Western Union Transfer	> 5,000
PayPal Top-up	> 5,000
PayPal Send Money	> 5,000

Frequently Asked Questions

I forgot my username. How can I retrieve it?

It’s ok. Our memory fails us all sometimes, just directly go to Forgot Username menu to reset your username and regain access.

I forgot my password. How can I reset it?

Memory can be a tricky thing. Just go to the Forgot Password menu to reset a new password and regain access.

My username is blocked. What should I do?

Don’t panic. There are a few reasons for this. It could be an invalid attempt to login in Internet banking/Mobile banking or a Bank decision due to a security concern.

Can I set-up automated payment for my bills?

Of course you can! Our automated payment feature allows you to setup the frequency of a bill payment you wish to do. Read our user manual on the Automated Bill Payment feature.

I did not receive an SMS PIN. Why?

Don’t feel left out! There can be a few reasons for that. Perhaps your mobile number isn’t registered for SMS PIN, or the messages are delayed due to mobile operator traffic or you are out of the network coverage, or maybe you blocked QNB SMS messages.

If I can’t access my Internet Banking, is there any other option for me to do my banking?

Sure there is! You have multiple ways to access your personal banking service via

Mobile Banking, Automated Teller Machines (ATM) and Interactive Teller Machines (ITM).

If you still have issues, just call 4440 7777 for further assistance.

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