USSD Banking

An Alternative Way of Connecting You

So you need to connect with us, but have no Internet connection or WiFi? No problem. Unstructured Supplementary Services Data (USSD), is a banking service designed for use without the need for an Internet connection or WiFi.

All you need is a mobile phone to communicate with the service providers and perform banking transactions with QNB. USSD supports interactive messaging on all GSM mobiles.
 

Availability and Eligibility

 
So by now you’re wondering how it all works. It’s simple: first you should be enrolled in QNB SMS Banking before you can register for USSD. Only one Ooredoo and/or Vodafone mobile number can be registered.
 

Benefits You Can Look Forward To

 
This fast and convenient GSM service costs you nothing and is part of our eServices. Customers can access USSD from anywhere through an Ooredoo or Vodafone signal.
 

Features to Make Your Life Easier

 
Track your accounts and card balances and settle your card payments, Kahramaa and postpaid Ooredoo/Vodafone phone bills and Top-Ups with greater ease.

How to Use?

Language Setting

 
The initial language setting of English or Arabic will be set depending on your mobile number as set by Ooredoo or Vodafone. For Arabic, the keyboard can be in Arabic, however the numeric keypad must always be set to English.

Changing Language (Ooredoo)

 
  • To change the language settings for Ooredoo Pre or Post USSD registration, you may call Ooredoo at 111 or dial the service command *100#
  • For Shahry postpaid customers, select option 5. Change language
  • For Hala prepaid customers, select option 6. Change language
  • For language, select option 1 for Arabic or 2 for English

Changing Language (Vodafone)

 
To change the default language for USSD at any time, dial Vodafone Customer Care by sending *100# and following the below steps:
  • Choose option 4 - My Settings
  • Followed by option 4 - Menu Language
  • Select 1 for English or 2 for Arabic                   

Initial Registration

  • Dial the service command *117# to initiate the USSD service session
  • You will be prompted for the first time to register by entering the last 4 digits of one of your current accounts and valid debit card/s and corresponding 4-digit debit card PIN
  • Next you will be prompted to enter the USSD 4- digit PIN and reconfirm the entry
  • Following successful USSD PIN, you’ll be prompted and gain access to main USSD menu

QNB USSD Banking Service Access (Post Registration)

  • For subsequent access, dial the service command *117#
  • After the message prompt, you must enter the 4-digit USSD PIN previously selected to gain access to the main USSD menu screen

Invalid Pin

  • If you enter three (3) invalid PIN entry attempts for the USSD PIN, access to the USSD Main menu will be restricted
  • You must contact the Call Center at 44407777 to reset the USSD access
  • You will be required to repeat the initial registration steps

Ooredoo and Vodafone USSD Main Menu

 

Ooredoo USSD Main Menu

Vodafone USSD Main Menu

Welcome to QNB USSD Banking

Welcome to QNB USSD Banking

1- Balance Inquiry

1- Balance Inquiry

2- Bill Payments

2- Bill Payments

3- Card Payment

3- Card Payment

4- Vodafone Vouchers

4- Vodafone Vouchers

5- Ooredoo Hala Top-up

 

Transaction Limit

Type of transaction

# of transactions

per day

Maximum amount

per transaction

Maximum amount

per day

Ooredoo Bill Payments

10

QR 5,000

QR 5,000

Vodafone Bill Payments

10

QR 5,000

QR 5,000

Ooredoo Hala

Top-up

10

QR 5,000

QR 5,000

Vodafone Prepaid

10

QR 5,000

QR 5,000

Card Payments

10

QR 5,000

QR 5,000

Frequently Asked Questions

What does USSD stand for?
USSD stands for Unstructured Supplementary Services Data.
 
Can I use the QNB USSD Banking Service without WiFi?
You sure can. QNB USSD Banking service works without WiFi or even a data network.
 
How can I use it?
Dial *117# and the session will start. Simply follow the instructions.
 

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