Mobile Banking

• QID Update (conveniently update your expired QID under "Profile/ My Profile/QID Update" menu)
• Instant Transfers to Philippines (Transfers to Philippines are now processed instantly through Ripple platform)
• Instant Transfers to Turkey (Transfers to QNB Finansbank Turkey now processed instantly through Ripple platform)
• Instant transfers to Jordan (Transfers to Jordan are now processed instantly)
• Instant transfers to India (Transfers to Jordan are now processed instantly)
• QR Pay (make contactless payments with QR code by scanning with QNB Mobile Banking from a QNB POS terminal)
• Corporate and Retail Branch Appointment Booking (customers can now book an appointment and take a ticket at QNB Retail and Corporate branches)
• Apple Pay (digitize your cards to make contactless payments through POS terminals by tapping your iPhone/iPad/Apple Watch)
• eLoan (conveniently apply for a loan and follow the status of the application under “Loans/eLoan” menu) 
• Loan Top up (top up your existing loan under "Loans/Loan Topup" menu)
• Amex payments (top up your Amex cards through “Utility/Postpaid Services/” menu)
• WhatsApp Chat (conveniently chat with our Customer Service Center on WhatsApp through “QNB Chat” menu in the pre-login area)
• QNB Chat (get instant feedback on your inquiries from QNB Digital Assistant)
• Share Account Details (share your IBAN number and SWIFT code through email, WhatsApp, messages etc. under “Transfers/My IBAN/Share Details” menu, or by a secure QR code)
• My Messages enhancements (directly see your QNB push notifications by clicking on the newly introduced “bell” icon, or under “Profile/My Messages” menu, plus unread messages are formatted with “bold” text, and you can delete multiple messages)
• Unblock User (If your user is blocked you can conveniently unblock and change the password through the login screen “Forgot/Unblock User & Reset Password” menu)
• Transfer money to Ooredoo Mobile Money Wallet (OMM) by adding the OMM Wallet holder as a beneficiary under “Transfers/Beneficiaries” menu
• Beneficiary creation/modification is instant
• Extended account and card statement records valid for three months
• ATM QR code access (access a QNB ATM without using your debit or credit card. Select  “Scan QR” from the footer menu or “Scan QR/QR ATM” from the main menu, then scan the QR code displayed under the "QNB ATM Cardless/QR Code Scan" menu)
• QNB announcements (view important announcements from QNB after login)
• Fund Transfer enhancements (transfers up to 5000 QAR can be made without SMS PIN, and additional guiding notes added to provide a safer experience)
• Currency Selection for Transfers (conveniently choose different currencies for your transfers)
• My Messages (receive messages from QNB which can be viewed under “Profile/My Messages” menu) 
• Copy and Paste account numbers and names during beneficiary creation
• For easy payment tracking, the beneficiary name is now included into the transfer notification messages (SMS-es)
• IPO (register yourself and your family members then subscribe for Initial Public Offering under Investments/IPO menu)
• Creating QNB beneficiaries by QR code (generate and share your QNB account details through a secure QR code from “Transfers/My IBAN/Show My QR” menu, the payer can capture the QR code and add you as a beneficiary under "Transfers/Beneficiaries/New/Add QR" menu
• Make Global Account Transfers (view and instantly transfer within your own international QNB accounts regardless which country you logged in)
• Cash@Speed (you can now take instant cash in advance)
• Redeem Life Rewards points for Qatar Airways Avios
• Secure your login with Biometric Authentication (iOS and Android)
• Send Mobile Cash to any Ooredoo or Vodafone mobile numbers
• Track your Mobile Cash transactions
• Find our closest ATM, Branch or Life Rewards partners using the map or by clicking on the “Eye” icon for an Augmented Reality fields of view.
• Pay and track your Qatar Cool, Kahramaa, Ooredoo and Vodafone bills and payments
• QNB Global Accounts view, and transaction history details

How to download the app and register for QNB Mobile Banking

Accounts:

• View and manage your QNB accounts 
• Manage your Global accounts across QNB’s international network
• Request a cheque book
• Deposit cheques remotely

Cards:

• View all your cards
• Make card payments
• De-activate a card
• Cash@Speed
• View your cards statements and transactions history
• Apple Pay

Transfers:

• Transfer funds between your accounts
• Make local and international transfers
• Make Western Union payments
• Add new beneficiaries 
• View your IBAN
• Send Mobile Cash to any Ooredoo or Vodafone mobile numbers in Qatar
• Create and modify fund transfer 
• Track transfer status

Utility:

• Pay utility bills for Kahramaa, Ooredoo, Qatar Cool, Vodafone from accounts, cards or Life Rewards points
• Top up prepaid services for Ooredoo and Vodafone from accounts, cards or Life Rewards points
• Track your payments
• Top up your Amex cards

Investments:

• IPO Registration for yourself and your family members
• IPO Subscription for Initial Public Offering

Loans:

• View loan details
•  Apply for an eLoan  
•  Top up your existing loan
• Check loan application status

Scan QR:

• Scan ATM QR code to access the ATM without using your debit or credit card (under “Scan QR” option of the footer menu)
• QR Pay (make contactless payments with QR code by scanning with QNB Mobile Banking from a QNB POS terminal)

Life Rewards:

• View Loyalty account details and see your transactions
• Redeem points to Ooredoo, Kahramaa, Vodafone, Qatar Cool and do card payments
• Convert points to Ooredoo Nojoom or Qatar Airways Avios 
• Transfer points to other QNB customers

Profile:

QNB Chat:

• Chat online with QNB Digital Assistant to get feedback on your inquiries

• Set language and default country from the top corners of the page 
• Register for QNB Mobile Banking and Internet Banking
• Retrieve forgotten username or password
• ATM/ Branch/Life Rewards partners locator (supported with Augmented Reality feature by clicking the “Eye” icon on the map).
• Chat online with our Customer Service Center through WhatsApp
• Connect with QNB through “Contact Us”
• QNB Explorer App 
• Apply for QNB products 
• View latest news and promotions from QNB
• Online appointment booking

QNB Notifications through QNB Mobile Banking

You can receive QNB Notifications (Push Notifications) through QNB Mobile Banking, which can be read and managed under “Profile/My Profile/ Notifications” menu, or by clicking on the “bell” icon on the top of the QNB Mobile Banking home screen after login.

QNB Notifications benefits

• Instant notifications from your transactions and one time PIN-s received from QNB Mobile and Internet Banking
• Ability to receive the QNB Notifications to all your registered devices at the same time
• Option to enable and disable the service at any time for all your registered devices through QNB Mobile Banking

Three easy steps to enable the QNB Notifications and start receiving instant messages through QNB Mobile Banking:

• Login to QNB Mobile Banking
• Select “Profile/My Profile/ Notifications” and turn on the toggle
• Once you enable, the service will be activated instantly*

   *in order to use the service your device need to be registered with Device Registration.

Alternatively, you can also enable the notifications under your device Settings: on iOS under "Settings/QNB Mobile/Notifications" menu and on Android under "Settings/Apps/QNB Mobile/Notifications" menu.