Mobile Banking

It’s like a branch in the palm of your hand.

Looking for greater flexibility and convenience? Try our QNB Mobile Banking platform on your smartphone, tablet or in the tablet kiosks in QNB branch network.

With QNB Mobile Banking, you can manage your Life Rewards account, check your balances, make payments or transfers, and apply for loans or credit cards – wherever you are.
 
Mobile Banking is entirely free of charge and available in Arabic, English and French.
 
 

Who’s eligible for QNB Mobile Banking?

 
You are. All customers with an active QNB debit or credit card can register for QNB Mobile Banking. Simply use the same username and password that you use for QNB Internet Banking. New customers can register easily via the App (under ‘QNB Login/Register Now’).
 
  • Make Global Account Transfers (now you can view and instantly transfer within your own international QNB accounts regardless which country you logged in)
  • Apple Pay (now you can digitize your cards in order to make contactless payments through POS terminals by tapping your iPhone/iPad/Apple Watch)
  • QNB Pay (now you can digitize one of your credit or prepaid cards in order to make a contactless payment through POS terminals by tapping your smartphone)
  • [email protected] (you can now take instant cash advance)
  • Branch Appointment Booking (you can now take a ticket or book a future appointment for QNB Retail and Corporate Branches)
  • eLoan (you can now conveniently apply for a loan and follow the status of the application under “Loans/eLoan” menu) 
  • Loan Top up (you can top up your existing loan under "Loans/Loan Topup" menu)
  • Redeem Life Rewards points for Qatar Airways Qmiles
  • Make Direct Transfers to India, Turkey and Jordan
  • Secure your login with Biometric Authentication
  • Send Mobile Cash to any Ooredoo or Vodafone user
  • Track your Mobile Cash transactions
  • Find our closest ATM, branch or Life Rewards partners using the map or by clicking on the “Eye” icon for an Augmented Reality fields of view.
  • Pay and track your Qatar Cool, Kahramaa, Ooredoo and Vodafone bills and payments
  • Track Qatar Cool, Kahramaa, Ooredoo and Vodafone payments
  • Secure your high-value payments with an SMS PIN
  • Apply for a range of QNB products more conveniently
  • Use 3D touch support on iPhone 6s or higher for more features
  • QNB Global Accounts view, and transaction history details
  • Register and subscribe for IPO
For Terms and Conditions, please  click here

Mobile Banking Latest Features

We’re adding innovative new features all the time…
 

Now you can:

  • Instant transfers to Jordan (Transfers to Jordan are now processed instantly)
  • Currency Selection for Transfers (now you can conveniently choose different currency for your transfers)
  • Corporate and Retail Branch Appointment Booking (Corporate Customers can now book an appointment at QNB branches)
  • Instant Transfers to Turkey (Transfers to QNB Finansbank Turkey now processed instantly through Ripple platform)
  • Apple Pay (now you can digitize your cards in order to make contactless payments through POS terminals by tapping your iPhone/iPad/Apple Watch)
  • eLoan (you can now conveniently apply for a loan and follow the status of the application under “Loans/eLoan” menu) 
  • Loan Top up (you can top up your existing loan under "Loans/Loan Topup" menu)
  • Amex payments (you can top up your Amex cards through “Utility/Bill Payments” menu)
  • WhatsApp Chat (you can conveniently chat with Customer Service Center on WhatsApp through “Chat” menu)
  • Share Account Details (you can share your IBAN number and SWIFT code through email, WhatsApp, messages etc. under “Accounts/My IBAN/Share Details” menu, or by a secure QR code)
  • My Messages enhancements (you can directly see your QNB push notifications by clicking on the newly introduced “bell” icon, or under “Info/My Messages” menu, plus unread messages are formatted with “bold” text, and you can delete multiple messages)
  • QNB Pay (now you can digitize one of your credit or prepaid cards in order to make a contactless payment through POS terminals by tapping your smartphone)
  • Unblock User (If your user is blocked you can conveniently unblock and change the password through the login screen Forgot/Unblock User & Reset Password menu)
  • Transfer money to Ooredoo Mobile Money Wallet (OMM) by adding the OMM Wallet holder as a beneficiary under Transfers/Beneficiaries menu
  • Beneficiary creation/modification is instant
  • Extended account and card statement records valid for three months
  • ATM QR code access (you can access a QNB ATM without using your debit or credit card. Select ATM QR from the footer menu, then scan the QR code displayed under the QNB ATM Cardless/QR Code Scan menu)
  • QNB announcements (you can see important announcements from QNB after login)
  • Fund Transfer enhancements (transfers up to 5000 QAR can be made without SMS PIN, and additional guiding notes added to provide a safer experience)
  • My Messages (you can receive messages from QNB which can be viewed under Info/My Messages menu) 
  • Use biometric authentication on Android devices as well
  • Copy and Paste account numbers and names during beneficiary creation
  • For easy payment tracking, the beneficiary name is now included into the transfer notification messages (SMS-es)
  • MPay (once you register for MPay under Transfers/MPay menu, you can select a default account which will be associated with your mobile number, then you can transfer to any mobile number or alias who registered for the service at any Qatari Bank)
  • IPO (now you can register yourself and your family members then subscribe for Initial Public Offering under Accounts/IPO menu)
  • Creating QNB beneficiaries by QR code (now you can generate and share your QNB account details through a secure QR code from Accounts/My IBAN/Show My QR menu, then the payer can capture the QR code and add you as a beneficiary under Transfers/Beneficiaries//New/Add QR menu

How to download the app and register

How to download the app and register for QNB Mobile Banking

 
Phone/iPad:
 
Open the App Store and search for “QNB” or “QNB Mobile
 
Download the iPhone version here
Download the iPad version here
 
Android devices and Tablets:
 
Open Google Play and search for “QNB” or “QNB Mobile”
 
Download the Android smartphone version here
Download the Android tablet version here
 

Register:

 
  1. Select ‘QNB Login’, select ‘Register Now’ and input card details.
  2. Choose a unique username/password and create a security hint question/answer.
  3. Approve Terms and Conditions and click ‘Submit’.

Main Menu services

Accounts:

  • Manage your Global accounts across QNB’s international network
  • Request a chequebook
  • View your IBAN
  • Apply for products
  • Register and subscribe for IPO
  • Share your Account Details through Messages etc. or by a secure QR code
 

Cards:

 

Loans:

  • View loan details
  •  Apply for an eLoan  
  •  Top up your existing loan
 
 

Transfers:

  • Transfer funds between your accounts
  • Make local and international transfers
  • Make Western Union payments
  • Send Mobile Cash to any Ooredoo or Vodafone users in Qatar
  • Create and modify fund transfer and Western Union beneficiaries
  • Track transfer status
  • With MPay you can transfer to any mobile number or alias who registered for the service in Qatar
 

Utilities:

  • Pay utility bills for Kahramaa, Ooredoo, Qatar Cool, Vodafone from accounts, cards or Life Rewards points
  • Top up prepaid services for Ooredoo and Vodafone from accounts, cards or Life Rewards points
  • Track your payments
  • Topup your Amex cards
 

Life Rewards:

 

Info:

  • Check foreign exchange and interest rates
  • Manage push notifications under ‘My Messages’
  • See the number of waiting customers in QNB Branches and book an appointment
 

QNB Chat:

  • Chat online with our Customer Care team
  • Chat online with our Customer Care Team through WhatsApp
 

More:

  • Register your mobile device
  • Change your password, hint question or username
  • Connect with QNB through ‘Contact Us’
  • Read QNB Mobile Banking’s Terms and Conditions, Disclaimer and Privacy Policy
  • Rate the app in App Store or Google Play
  • Enable or disable the Push Notifications and Biometric Authentication
 

Services available without login

  • Set language and default country under ‘General Settings’
  • Register for QNB Mobile Banking and Internet Banking
  • Retreive forgotten username or password
  • ATM/ branch/Life Rewards partners locator (supported with Augmented Reality feature by clicking the “Eye” icon on the map).
  • Instant credit card and loan applications
  • View latest news and promotions from QNB
  • Online appointment booking
 

QNB Notifications

QNB Notifications through QNB Mobile Banking

You can receive QNB Notifications (Push Notifications) through QNB Mobile Banking, which can be read and managed under “Info/My Messages” menu, or by clicking on the “bell” icon on the top of the QNB Mobile Banking home screen after login.

QNB Notifcations benefits

  • Instant notifications from your transactions and one time PIN-s received from QNB Mobile and Internet Banking
  • Ability to receive the QNB Notifications to all your registered devices at the same time
  • Option to enable and disable the service at any time for all your registered devices throug QNB Mobile Banking

Three easy steps to enable the QNB Notifications and start receiving instant messages through QNB Mobile Banking:

  • Login to QNB Mobile Banking
  • Select “More/Settings/QNB Notifications” and turn on the toggle
  • Once you enable, the service will be actviated instantly*

   *in order to use the service your device need to be registered with Device Registration.

Alternatively, you can also enable the notifications under your device Settings: on iOS under "Settings/QNB Mobile/Notifications" menu and on Android under "Settings/Apps/QNB Mobile/Notifications" menu.

Payment Limits

Transaction Type

Maximum number of

transactions per day

Maximum amount of

transactions (QAR) per day

Fund transfer between own accounts

20

999,999

Fund transfer within QNB

20

250,000

Local bank transfer

20

100,000

International transfer

20

100,000

Western Union

10

15,000

Mobile Cash via QNB Mobile Banking

5

1,000

Ooredoo bill payment

20

20,000

Ooredoo Hala Top-up

5

1,000

Vodafone top-up

5

1,000

Vodafone bill payment

20

20,000

Kahramaa bill payment

20

20,000

Qatar Cool bill payment

10

25,000

Frequently Asked Questions

Can I change the app language?
Yes. English, Arabic and French are available. Go to ‘General Settings’.
 
Can I change my login country?
You can view your QNB accounts in other countries via ‘Global Account Access’. But if you wish to change your default country go to ‘General Settings’.
 
How do I logout?
Please use the ‘Logout’ button in the App navigation. But, for your own safety, you will be automatically logged out if the app remains idle for three minutes.
 
How do I go back to the previous screen?
Swipe left to right (smartphones) or use the ‘Back’ button (tablets).
 
How do I close an information pop-up?
Simply click outside the pop-up box or click ‘OK’.
 
What if I can’t see the whole content on my screen?
On smaller screens, you can scroll menus and forms etc. to view the entire contents.
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