Overview

It’s like a branch in the palm of your hand.

Looking for greater flexibility and convenience? Try our QNB Mobile Banking platform on your smartphone, tablet or in the tablet kiosks in QNB branch network.

Who’s eligible for QNB Mobile Banking?
 
With QNB Mobile Banking, you can manage your Life Rewards account, check your balances, make payments or transfers, and apply for loans or credit cards – wherever you are.
 
QNB Mobile Banking is entirely free of charge and available in Arabic, English and French.
 
You are. All customers with an active QNB debit or credit card can register for Mobile Banking. Simply use the same username and password that you use for QNB Internet Banking. New customers can register easily via the app (under ‘QNB Login/Register Now’).
 
 
And we’re adding innovative new features all the time…
 
Now you can:
  • Cash@Speed (you can now take instant cash advance)
  • Branch Appointment Booking (you can now take a ticket or book a future appointment for QNB branches)
  • Redeem Life Rewards points for Qatar Airways Qmiles
  • Make direct transfers to India
  • Send cash to any Ooredoo or Vodafone user
  • Track your Mobile Cash transactions
  • Find the closest ATM, branch or Life Rewards partners using your camera ‘eye’ icon
  • Pay and track your Qatar Cool, Kahramaa, Ooredoo and Vodafone bills and payments
  • Track Qatar Cool, Kahramaa, Ooredoo and Vodafone payments
  • Secure your high-value payments with an SMS PIN
  • Apply for a range of QNB products more conveniently
  • Use 3D touch support on iPhone 6s or higher for more features
  • QNB Global Account view and transaction history details
 
 

How to download the app and register for QNB Mobile Banking

 
Phone/iPad:
 
Open the App Store and search for “QNB” or “QNB Mobile
 
Download the iPhone version here
Download the iPad version here
 
Android devices and Tablets:
 
Open Google Play and search for “QNB” or “QNB Mobile”
 
Download the Android smartphone version here
Download the Android tablet version here
 

Register:

 
  1. Select ‘QNB Login’, select ‘Register Now’ and input card details.
  2. Choose a unique username/password and create a security hint question/answer.
  3. Approve Terms and Conditions and click ‘Submit’.
 
 

Main Menu services

Accounts:

  • Manage your Global accounts across QNB’s international network
  • Request a chequebook
  • View your IBAN
  • Apply for products
 

Cards:

  • Make card payments
  • De-activate a card
 

Loans:

  • View loan details
 
 

Transfers:

  • Transfer funds between your accounts
  • Make local and international transfers
  • Make Western Union payments
  • Send Mobile Cash to any Ooredoo or Vodafone users in Qatar
  • Create and modify fund transfer and Western Union beneficiaries
  • Track transfer status
 

Utilities:

  • Pay utility bills for Kahramaa, Ooredoo, Qatar Cool, Vodafone from accounts, cards or Life Rewards points
  • Top up prepaid services for Ooredoo and Vodafone from accounts, cards or Life Rewards points
  • Track your payments
 

Life Rewards:

 

Info:

  • Check foreign exchange and interest rates
  • Manage push notifications under ‘My Messages’
 

QNB Chat:

  • Chat online with our Customer Care team
 

More:

  • Change your password, hint question or username
  • Connect with QNB through ‘Contact Us’
  • Read QNB Mobile Banking’s Terms and Conditions, Disclaimer and Privacy Policy
  • Rate the app in App Store or Google Play
 

Services available outside Main Menu

  • Set language and default country under ‘General Settings’
  • Register for QNB Mobile Banking and Internet Banking
  • Retreive forgotten username or password
  • Locator for ATMs, branches and Life Rewards partners
  • Instant credit card and loan applications
  • View latest news and promotions from QNB
  • Online appointment booking
 

Payment Limits

Transaction Type

Maximum number of

transactions per day

Maximum amount of

transactions (QAR) per day

Fund transfer between own accounts

20

999,999

Fund transfer to another bank

20

180,000

Western Union

10

15,000

Mobile Cash via QNB Mobile Banking

5

1,000

Ooredoo bill payment

10

5,000

Ooredoo Hala Top-up

5

1,000

Vodafone top-up

5

1,000

Vodafone bill payment

10

5,000

Kahramaa bill payment

5

5,000

Qatar Cool bill payment

5

5,000

Frequently Asked Questions

Can I change the app language?
Yes. English, Arabic and French are available. Go to ‘General Settings’.
 
Can I change my login country?
You can view your QNB accounts in other countries via ‘Global Account Access’. But if you wish to change your default country go to ‘General Settings’.
 
How do I logout?
Please use the ‘Logout’ button in the App navigation. But, for your own safety, you will be automatically logged out if the app remains idle for three minutes.
 
How do I go back to the previous screen?
Swipe left to right (smartphones) or use the ‘Back’ button (tablets).
 
How do I close an information pop-up?
Simply click outside the pop-up box or click ‘OK’.
 
What if I can’t see the whole content on my screen?
On smaller screens, you can scroll menus and forms etc. to view the entire contents.

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