SMS Banking

Another way to stay in touch with your banking needs.

We all need that extra flexibility when keeping our finances in order. Our free SMS service does just that: it keeps you on the go while putting you in full control of your banking needs.

As a QNB customer, performing banking transactions on your mobile device is now a simple SMS away. Just give our call center a ring to activate your number and enjoy this service.

Benefits you can look forward to:

  • Financial security via alerts on account activity and payment due date reminders
  • Alerts for Internet Banking logins, password changes and more
  • Alerts for all your bank accounts and credit card transactions
  • Credit card limit and account balance alerts

Features you can enjoy

  • Cardless cash withdrawals which allow you to pay and withdraw cash at any QNB ATM.
  • Money transfers to other accounts within QNB and to Ooredoo Mobile Money accounts.
  • Free of charge card activation & PIN to QNB customers via Pull and Push services.
  • For added convenience and security when traveling abroad you can enable all your cards for use outside Qatar with the option to deactivate upon your return.
  • Enjoy peace of mind by receiving SMS alerts confirming all your account activity and get payment due date reminders.

 

Mobile Pay and Merchant Payment

QNB Mobile Payments
Send/receive funds within QNB accounts via SMS to 92111 in the following format:
 
Pay <recipient mobile number> <amount> 
Example: Pay 12345678 50 (spaces in between)
 
Once a request is successfully sent, you will receive an SMS notification to your registered number and be asked to confirm with OK and the OTP number.
 
Example: OK 1234  (spaces in between)
 
Merchant Payment
Shop with your mobile instantly and securely. Apply the following steps:
Step 1: Payment
Send an SMS to 92111 in this format:
PAY Merchant Code Amount       (spaces in between)
Example: PAY CAR001001 200     (spaces in between)
 
Step 2: Payment Confirmation
You will receive a message to confirm the payment, reply with “OK”.
Step 3: Bank Notification to Customer and Merchant
Upon receipt of bank’s confirmation to customer’s mobile, the bank will send a notification with details to the merchant and the customer. Please note that a daily limit of 5 transactions totaling QR10,000 will apply.
 
Transfer Between QNB Accounts and Ooredoo Mobile

Mobile Cash

QNB Mobile Cash
Need to send cash to a friend or loved one? Send an SMS to 92111 in the following format:
 
cash <recipient mobile number> <amount>
Example: Cash 12345678 50  (spaces in between)
 
Once the request is successfully sent, apply the following steps:
 
  1. You will receive an SMS alert to your registered number and will be asked to confirm with OK and OTP number.
    Example: OK XXXX  (space in between)
Upon confirmation, you’ll get an SMS with a voucher number to send to the payee for cash withdrawal from any ATM.  Please note that a daily limit of 5 transactions totaling QR1,000 will apply.

Card and PIN Request Activation

PIN Command Request
You forgot your PIN and need to request a new one?
Send an SMS in the following format:
 
PIN < first and last 4 digits of the card number>  
Example: PIN 5318 5347 (spaces in between)
 
The above command is used and covers the following cases:
 
  • All newly issued non-active cards without PIN mailer.
  • Temporary PIN request: In case you forgot your PIN or want to reset/request a new one.
 
Upon successful card activation, an SMS will be sent to your registered mobile number confirming the activation of the card, followed by another SMS with the card’s temporary PIN information.
 
You will be requested to change your card’s temporary PIN received on your mobile number and must select and re-confirm your new permanent 4-digit PIN within 3 days from the request at any QNB ATM.
 
If you do not set a permanent PIN within 3 days, the temporary PIN will expire, and you’ll be required to send another PIN request by SMS to 92777 to request a new temporary PIN.
 
ACTIVATE Command Request
ACTIVATE <The first 4> and <the last 4 digits of the card number>
Example: ACTIVATE 5318 5347 (spaces in between)
 
The above command is used and covers the following cases:
  • New cards issued with previous PIN or permanent 4-digit PIN Mailer.
  • For temporarily inactive cards where you have placed a temporary hold request for your card and wish to reactivate it again.
 
You’ll receive an SMS confirming that your request is in process, followed by another once your card has been activated and the system will validate your card details.

SMS Pull Services

For Account Balance
Send SMS to 92777 with text : BAL <account nickname>
To register the account nickname used above, send an SMS to 92777 with text NICK
 
Note: Only valid credit card account nicknames.
Service is not available for debit card nicknames.
 
For Credit Card Balance
Send an SMS to 92777 with text: CBAL <credit card account nickname>
To register the credit card nickname used above, please send a SMS to 92777 with text NICK
Note: Only valid credit card account nicknames. Service is not available for debit card.
For Credit Cards Life Rewards Balance
Send SMS to 92777 with text: LIFEREWARD <credit card account nickname>
 
For Credit Cards Life Rewards Balance
Send SMS to 92777 with text: LIFEREWARD <credit card account nick name>
 
For Account Mini Statements
Send SMS to 92777 with text : MINI <account nick name>
To register the account nickname used above, send an SMS to 92777 with text NICK         
 
For Credit Card Mini Statements
Send SMS to 92777 with text: CMINI <credit card account nick name>
To register the credit card nickname used above, please send an SMS to 92777 with text NICK
Note: Valid for credit card account nicknames and not available for debit card nicknames.
 
To activate and whitelist your cards for international use while traveling outside Qatar
Send SMS to 92777 with text: TRV
 
To disable and blacklist cards
Send SMS to 92777 with text: TRVSTOP

Ooredoo Mobile Money

Send/receive funds between all Ooredoo Mobile Money Wallet holders via SMS  with the following steps:
 
Send an SMS to 92111 in the following format:
 
OMM <recipient mobile number> <amount>
Example: OMM 12345678 50  (spaces in between)
 
Once the request is sent, you will receive an SMS alert to your registered mobile number asking you to confirm with OK and the OTP number. 
 
Example: OK XXXX  (space in between)
 
Following a successful OTP entry, the funds will be transferred to the beneficiaries’ Ooredoo Mobile Money (OMM) wallet. Please note that a daily limit of 5 transactions totaling QR10,000 will apply.

Frequently Asked Questions

Can I send instant cash vouchers to be withdrawn from QNB ATMs?
Yes. Through SMS banking, use the Mobile Cash service to send cash to an Ooredoo or Vodafone number in Qatar and they will receive a voucher number to receive money from any QNB ATM.
 
What type of balances can I enquire about through SMS Banking?
Through SMS Banking you can enquire about account balance, credit card balance and credit card Life Rewards balance.
 
Is it possible to activate my cards for international use through SMS Banking?
Yes. It is possible to enable and also disable your cards for international use outside of Qatar,

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